Welcome to CSA Worldwide Gifts. We have so much to show you that we hope you will spend some time with us and look around. Most of what we have to offer is not the usual giftware that you will see everywhere else. If you decide to order on line, rest assured that your transaction will be transmitted via our secure server.

CSA Worldwide Gifts
1015 Gayley Avenue #1137
Los Angeles, California 90024
(310) 302-1961
Toll Free (800) 807-2566
Fax (707) 202-3540
help@csaworldwide.com

SHIPPING & HANDLING INFORMATION

VERY IMPORTANT ~ PLEASE READ

Please note that choosing next day or 2 day air does not always mean your order will be delivered one or two days after you place your order online. The time it takes an item to ship is stated on that item's page. If an item is available for shipment within 3 to 5 business days, for example, and you choose express delivery ( next day or 2 day air ) the item will ship express within 3 to 5 business days. The item will not necessarily be delivered within one to two days after you order. If an item is needed before the longest item ship time, please e-mail us, and we will let you know the soonest we can ship.

Please make sure you enter the CORRECT SHIPPING ADDRESS so your shipment will not be delayed.
Federal Express and UPS charge us a special handling fee of $10 for each address correction they have to make.
THIS COST WILL BE PASSED ON TO YOU if you have entered an incomplete or incorrect ship to address. (Examples of incomplete or incorrect addresses: Incorrect ZIP Codes, incorrect street numbers, omission of suite numbers, apartment numbers, and/or the use of old street addresses for recipients who have relocated.)

ThemeMania.com offers shipping in the United States only. We do not currently deliver to international addresses. Shipments to Alaska and Hawaii will incur additional shipping charges that will be quoted to you via email.

Click here for shipping and handling charges within the continental United States (does not include Alaska and Hawaii).

Delivery Methods
Merchandise is delivered by package carriers such as United States Postal Service, Federal Express and UPS (United Parcel Service) and can be sent via Standard Ground Delivery, 2nd Day Air, or Next Day Air. Please keep in mind that there is no weekend delivery.

Delivery methods vary with EACH product. To see how each product is shipped, click here for a list of product delivery methods.

To find out when you will receive your item, you need to consider the shipping time of the item you ordered and the shipping option you selected. We use the following equation:

Longest Item Ship Time + Delivery Method Ship Time = Total Delivery Time

For example, if you placed an order for an item with next business day availability and selected Ground Shipping (3 to 7 business days, depending upon where you live), your total delivery time would be 1 business day (availability) + 3 to 7 business days (shipping time). In other words, you could expect your package to be delivered within 4 to 8 business days of placing your order.

Please note that choosing next day air does not always mean your order will be delivered the day after you place your order online. The time it takes an item to ship is stated on that item's page. If an item is available for shipment within 3 to 5 business days, for example, and you choose express delivery, the item will ship express within 3 to 5 business days. If an item is needed before the longest item ship time, please e-mail us, and we will let you know the soonest we can ship.

Alaska and Hawaii
Additional charges apply to shipments going to Alaska and Hawaii. The cost for this service will be quoted via email. (Certain items may not be available for delivery in these states.)

Large Orders
For orders containing large quantities of merchandise shipping to a single address, please email us at customer service or call 1-800-807-2566.

PAYMENT OPTIONS
ThemeMania.com accepts the following payment methods: American Express, VISA, MasterCard, Discover, Diner's Club, Money Orders, Cashier's Checks and Personal Checks.

SALES TAX
In accordance with applicable state and local laws, we are required to charge sales tax in localities where ThemeMania.com has operations. ThemeMania.com does not benefit from the collection of sales tax and we remit all taxes collected directly to the appropriate taxing jurisdiction. As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction. Sales tax of 8.25% is charged on merchandise only for orders delivered to addresses within California.

RETURNS
If, for any reason, your purchase does not meet your expectations, please e-mail us for an Return Authorization Number. Upon receipt of your Return Authorization Number, return the item with its original tags and packaging, prepaid and insured, within 10 days for a prompt refund or exchange. Your refund or exchange amount will be the price of the item returned and will not include the shipping and handling charges originally paid with your order.

QUESTIONS OR SUGGESTIONS
You may submit questions or suggestions by emailing us at customer service.